ING account opening timeframes (Approximate)

The following indicative process turnaround times apply to complete applications containing all necessary information and documentation. In times of increased applications, or in cases where we need additional information from you, these times may extend.

Savings Maximiser will no longer be available for new applications from 1 December 2026.

If you already have a Savings Maximiser account, you can continue to use it as you do today. Learn more.

Personal Accounts

Product	Business Days
Personal Term Deposits	8-10
Savings Maximiser	8-10
Savings Accelerator	8-10

Business Accounts

Product	Business Days
Business Term Deposit	15-20
Business Optimiser	15-20

Note:

For further information on processing times, please contact the Adviser Services Team on 1300 656 226 (Monday-Friday: 9:00am-5:00pm) or your ING representative.

Contact us

Adviser Services Team

Monday-Friday: 9:00am-5:00pm
AEST/AEDT

General

The information on this webpage is general in nature only, and does not take into account your or your client's objectives, financial situation or needs. You should consider your or your client's personal circumstances and the appropriateness of the relevant product(s) and/or service(s). You should consider the applicable Product Terms and Conditions (T&Cs), Product Disclosure Statement (PDS), Product Guide and Financial Services Guide (FSG) (collectively being key disclosure documents) when deciding whether you or your client should acquire or continue to hold a product and/or service. Terms, conditions, eligibility criteria, fees and charges may apply. These key disclosure documents together with the relevant Target Market Determinations (TMD) are available ing.com.au/documents.

Banking, deposits and credit products

ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823, Australian Credit Licence 229823 (ING, we, our, us) and the product issuer for the ING savings, business and term deposit products.

ING Adviser Portal

The ING Adviser portal is available to advisers who have been accredited by ING and for the adviser use only to manage client bank and deposit accounts. Access and use of the ING Adviser Portal is subject to the Adviser Portal terms and conditions.

Living Super Adviser Portal

The Living Super Adviser portal is hosted and managed by Superhero Super Pty Ltd (ABN 40 667 649 854) on behalf of Diversa. The Living Super Adviser Portal is available to advisers who have been accredited with Diversa, for the adviser use only, to manage client Living Super accounts. Access and use of the Living Super Adviser Portal is subject to the Adviser Portal terms and conditions. ING is not involved with the Living Super Adviser Portal and accepts no responsibility for use of the portal.