ING account opening timeframes

The following indicative process turnaround times apply to complete applications containing all necessary information and documentation.

Personal Accounts

Product Business Days
Personal Term Deposits
Savings Maximiser 5
Savings Accelerator 5

Business Accounts

Product Business Days
Business Term Deposits 31
Business Optimiser 31


For further information on processing times, please contact the Adviser Services Team on 1300 656 226 (Monday-Friday: 9:00am-5:30pm) or your ING representative.

Contact us

Adviser services team

Monday-Friday: 9:00am-5:30pm