Contact Us

Contact Us

Living Super

Our Adviser Services team is available to you by contacting 1300 656 226 or alternatively you can email livingsuperadviser.au@ing.com. The team can assist you with enquiries relating to Living Super including:

  • Password resets
  • Product queries
  • Process guidance
  • Adviser Portal questions

Savings and Term Deposits

For account queries or to reset your password for the Adviser or IRESS website, please contact us on 1300 656 226. ING has a dedicated support team available to assist you with your queries from account opening to general account maintenance. Where applicable, the Adviser Support Team can assist you with:

  • Performing transactions
  • Changing maturity options
  • Account opening

Below are some other useful email contacts, we will endeavour to respond to you as soon as possible

Enquiry Email address
Savings and Term Deposit Enquiries direct.adviser.au@ing.com
New Applications adviser.applications.au@ing.com
Adviser Authorisation forms adviser.admin.au@ing.com

ING Representatives

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Amanda Sorensen

Amanda Sorensen

Partner Services Officer
Email: wealthpartners.au@ing.com

Adviser Services

Michael Tarpey

Michael Tarpey

Team Leader, Adviser Services
Phone: 1300 656 226
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Dianne Harmsen

Dianne Harmsen

Senior Sales Support Associate, Adviser Services
Phone: 1300 656 226
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Susan Milburn

Susan Milburn

Sales Support Associate
Phone: 1300 656 226

Investor Solutions

Rebecca Maxwell

Rebecca Maxwell

Investor Solutions - Sales
Phone: 1800 209 744
Email: investorsolutions.au@ing.com

Contact us

Adviser Services Team

Monday-Friday: 9:00am-5:00pm
AEST/AEDT

More Forms and brochures

Process Turnaround Times

Full details on expected turnaround times for applications