Contact Us

Contact Us

Living Super

The Living Super Adviser Services Team is available to you by contacting 1300 656 226 (option 2) or alternatively you can email adviser@livingsuper.onesuper.com.au. The team can assist you with enquiries relating to Living Super including:

  • Password resets
  • Product queries
  • Process guidance
  • Adviser Portal questions

Savings and Term Deposits

For account queries or to reset your password for the ING Adviser Portal, please contact us on 1300 656 226 (option 3). ING has a dedicated support team available to assist you with your queries from account opening to general account maintenance relating to ING Savings and Deposit Products. Where applicable, the Adviser Support Team can assist you with:

  • Performing transactions
  • Changing maturity options
  • Account opening

Below are some other useful email contacts, we will endeavour to respond to you as soon as possible

Enquiry Email address
Savings and Term Deposit Enquiries direct.adviser.au@ing.com
New Applications adviser.applications.au@ing.com
Adviser Authorisation forms adviser.admin.au@ing.com

ING Representatives

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Amanda Sorensen

Amanda Sorensen

Partner Services Officer
Email: wealthpartners.au@ing.com

Adviser Services

Michael Tarpey

Michael Tarpey

Team Leader, Adviser Services
Phone: 1300 656 226
Email: direct.adviser.au@ing.com
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Dianne Harmsen

Dianne Harmsen

Senior Sales Support Associate, Adviser Services
Phone: 1300 656 226
Email: direct.adviser.au@ing.com
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Susan Milburn

Susan Milburn

Sales Support Associate
Phone: 1300 656 226
Email: direct.adviser.au@ing.com

Investor Solutions

Rebecca Maxwell

Rebecca Maxwell

Investor Solutions - Sales
Phone: 1800 209 744
Email: investorsolutions.au@ing.com

Contact us

Adviser Services Team

Monday-Friday: 9:00am-5:00pm
AEST/AEDT

More Forms and brochures

Process Turnaround Times

Full details on expected turnaround times for applications